Franklin and his wife basically dropped everything and took care of me on a sale of a vehicle. Franklin was fair/ honest and reasonable with the price. He also went above and beyond - even delivering the car to me - great service , great place!
Franklin was patient while I inspected the car in the garage. Pricing was very fair and he went the extra mile to get the car registered on a Monday when the DMV was closed. The whole experience was friendly , courteous and quick.
I am staying in a nursing home down the road from Franklin. My car needed to have a new battery installed and I needed someone to come to my car to install it. I called the owner Franklin and asked if he'd be willing to come here to do it. He was coming from a car aution and said when he got back in to town he would meet me. Later in the day he came to the nursing home installed my battery and was very gracious and did not charge me which was appreciated especially since I have been out of work while recovering from injuries. I am grateful for his kindness and sacrifice of time for me. Thank you Franklin.
Excellent experience! I am really satisfied with my car and the entire buying process. From the very first moment, the service was impeccable, and they made me feel very comfortable. They are trustworthy professionals, and I recommend them 100%
10/10. The whole experience was fantastic and simple. Franklin was professional and was straight forward. We purchased a car for my son, and I can’t say enough about the whole service! Great job Franklin and team!!!
In July 2024, male friend highly recommended Franklin J Auto Sales and I purchased the 2010 Toyota Matrix hatchback that far exceeded expectations. Franklin and staff are always friendly and courteous providing very good customer service to the extent as an example, the day after purchase, Franklin and wife personally drove my new used car to my home!
Franklin is the owner and I would like to say there aren't many people left in the world like him. He stands by his used cars and his repair on my other car was outstanding .I have been living in ct for six yrs and finally have found and honesty Reputable man.
Bought a used 2009 Jeep Wrangler Rubicon from Franklin for a great deal. He was very accommodating and helpful in answering questions, and even changed out the headlight trim for me. It was well detailed and clean when I went to pick it up. It’s a huge plus that he went to the DMV to register the car, saving me the trip. Very pleased with my purchase and overall great experience!
Family owned and operated dealership-I pass by this dealership on the way to work every day. We’ve been shopping for our son’s first car. I stopped by on a Saturday afternoon after work and Franklin the owner was happy to speak to me about his cars and how he does business. I felt very comfortable so set an appointment for my son to come back with his father on a Saturday to test drive a few cars. Our son liked one in particular that day. (We’ve been to other nationally known brand dealerships and weren’t pleased) I came back after work another day and was able to make a fair deal for the car my son wanted. No hidden fees, full Carfax, everything done when promised. Car prices he advertises are cash. If you are looking for a used car, please make sure you speak to Franklin!! We will certainly recommend his dealership to others.